Shipping/Return Policy

Shipping Policy

• Skincare products are made fresh and will be processed as soon as your order is complete.  Orders are shipped during business days Monday-Friday. 

• We ship domestic packages through USPS, United States Postal Services. Currently we do not ship internationally. 

• Shipping fees are determined by the weight of each order 

• If we experience higher order volume, there may be delays in shipment.

• Please use physical locations for shipping. We do not deliver to P.O Boxes.

• Please be sure to enter the correct postal address information. We are not responsible for items shipped to an incorrect postal address.

• When you place your order,  you will receive an email confirming your order.

Return Policy

• Due to the nature of our products we do not accept returns or exchanges. We do not issue refunds. 

• Our customers are top priority. If you are dissatisfied with your product/s or a mistake has been made with your order, please contact us at Crownedbyohemaa@gmail.com and we will do our best to resolve your issue.